We’ve released some features this month that’s going to cover some nuanced use cases of your billing scenarios! Not only that, but we get to know the event ingestion engine of our product better too.
1. Programmatic Creation of Alerts and Reports via API
What’s new? You can now generate alerts and reports programmatically using our API, whereas previously this was only possible through the UI.
This feature simplifies managing customer contracts. For instance, when a customer account is created based on a contract, you can automate the creation of alerts and reports.
For instance, if your business is priced at $1 per API call, but for select customers you want to apply a discounted rate of 0.9 cents per call. With Alerts, you can automate balance monitoring to trigger alerts when a balance falls below $90 via the API - so that they get notified to top-up.
2. Account-Level Reports with Tagging
Organization-level reports can now be tagged and displayed in the customer portal. This update allows organizations to easily share reports with end customers directly through the portal, streamlining the process and improving efficiency.
No more manual downloads—reports are now part of the user experience in the portal.month
3. Public Reporting APIs and Shareable Links
We’ve made our reporting APIs public, that’ll support programmatic report downloads and shareable links with configurable expiry times.
This capability is ideal for daily report generation. For example, Digibee, a customer hesitant to provide S3 access, now utilizes Togai's S3 bucket. They can generate, download, and share reports via our APIs, offering a seamless experience for both them and their customers.
4. Increased Event Dimension Limits
In this update, we’ve increased our event dimension from 10 to 100. This update allows you to capture more detailed data per event, leading to richer, more granular usage metrics that can support advanced analytics.
For instance, a SaaS company offering an AI-powered analytics tool. Each time a customer uses the tool, multiple dimensions are captured—such as user ID, session length, data source, number of queries run, and geographical location.
With the new 100-dimension limit, the company can now track even more attributes like device type, browser version, API endpoint hit, and user preferences, all within a single event.
This level of detail enables the company to conduct deeper analysis, like correlating API usage with session performance or understanding how geographic and device data influence query efficiency.
With this richer dataset, the company can provide more personalized recommendations to its customers, optimize system performance, and fine-tune pricing models based on precise usage patterns.
5. Change Ongoing Billing Cycle Updates
Togai now supports ongoing updates within an active billing cycle. If your billing period runs from the 1st to the 30th, you can apply changes mid-cycle, effective from September 1st.
This flexibility allows you to adjust billing configurations during an ongoing cycle, making your billing operations more agile and responsive to changes.
Normally, billing rates and limits are set at the beginning of the month and apply throughout the billing cycle. However, a customer’s storage needs might change mid-month—perhaps they need additional storage or have moved to a new pricing tier.
With the allowOngoingCycleUpdates feature, the provider can apply these changes in real-time, without waiting for the next billing cycle to start.
This ensures customers are billed accurately based on their updated usage, while the provider can accommodate changes such as mid-cycle promotions or new service offerings, all without interrupting the billing flow. It keeps billing flexible and responsive to customer needs.
