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Chargebee vs. Stripe vs. Togai: Which is the Best Billing Platform?

17 Mins Read
Smuruthi Kesavan
Published On : 25/08/2023

TL;DR

  • When deciding between Chargebee vs. Stripe billing, don't overlook Togai, particularly if you're in the B2B SaaS market.
  • Togai's no-code interface for metering and support for multiple pricing models enhance its appeal for B2B SaaS businesses.
  • You'll appreciate Togai for its user-friendly and event-based billing solutions, while Stripe caters well to e-commerce, and Chargebee is tailored for subscription management.
  • Consider the platforms' unique features: Togai's hybrid pricing and entitlements, Stripe's developer toolkit and fraud prevention, and Chargebee's tax management and dunning system.
  • Examine the pricing structures of each—Togai and Chargebee offer three tiers, while Stripe has two, with additional fees varying by platform.
  • Stripe's seamless integration with its payment platform and Chargebee's Stripe integration for handling payments highlight interoperability benefits.
  • Ultimately, Togai may be the best fit for comprehensive billing solutions, thanks to its extensive features and strong customer support, despite its current lack of tax automation.

Togai, Stripe & Chargebee: An Overview

Togai, Stripe, and Chargebee are some of the most recognizable names in the world of subscription billing. These robust platforms automate subscription and billing processes and empower businesses to efficiently handle recurring revenue processes and charges. When it comes to choosing the best platform, it can be quite a dilemma as they are all similar and distinct in numerous ways. However, your choice is crucial since your billing platform will significantly affect your business growth. So, how will you decide which platform is the best for your business?

Understanding Togai, Stripe & Chargebee

Here’s a quick introduction to the three billing platforms that comprise our topic of discussion:

Togai

Togai is a B2B-oriented monetization platform and a SaaS billing platform offering metering, pricing, and billing solutions. Togai’s “Entitlement” is a feature and a usage-based component that effectively eliminates the need for third-party software or agencies. Togai’s structuring is so easy that users themselves can implement usage-based billing without any hassles. Furthermore, the platform offers hybrid pricing and supports any pricing strategy for complex scenarios.

Togai’s offerings help B2B businesses to:

  • Create actions related to their product into a potential source of revenue.
  • Create efficient, flexible, and scalable pricing strategies
  • Support automation and management of billing models

Chargebee

As a Software-as-a-Service billing platform, Chargebee is ideal for businesses operating on recurring revenue models. Companies like these need to streamline and oversee their billing and subscription procedures. Chargebee’s automation and management features are designed to support subscription-based, metered, and various other billing solutions.

Stripe

Stripe is an online payment processing platform that generates invoices, manages subscriptions and ensures prompt customer payments. Stripe Billing is integrated with the Stripe platform and processes transactions with Stripe Payments. Not only does it provide global support for recurring payments, but it also offers a variety of pricing models.

Read our blog to discover the need for a SaaS billing software for operational efficiency, increased profits, and stronger customer engagement.

What Are the Businesses That Need Chargebee, Stripe, & Togai Billing?

Basically, Stripe, Chargebee, and Togai are used by the following businesses:

  • Businesses that operate on subscription-based revenue models.
  • Organizations that use subscription and non-subscription-based revenue models such as prepaid, pay-as-you-go, single payments, or metered billing.

Togai

Togai’s solutions are more focused on B2B SaaS-based businesses. As a monetization platform, Togai enables them to create pricing plans for their services and products, thus giving businesses complete control over their pricing strategies.

Togai is also used by organizations that thrive on subscription-based revenue models and by those relying on hybrid subscription and non-subscription revenue models such as:

  • Prepaid services
  • Pay-as-you-go
  • Metered billing
  • One-time payments

Togai is a one-stop billing platform for SMEs thanks to its easy, functional, feasible, and secure billing. Its "Entitlement" feature enables businesses to establish flexible pricing strategies, making it an all-encompassing platform for B2B pricing.

Also Read: Top 5 Alternatives to Chargebee

Chargebee

With Chargebee, you can streamline your subscription billing, handle subscriptions on a larger scale, and analyze key metrics. Moreover, the platforms manage the entire subscription life-cycle, from trial to paid to cancellation, as well as freemium users.

Designed for (SMEs) that provide subscription-based services, Chargebee provides a wide range of features and capabilities that make the billing process easier and more efficient. Additionally, Chargebee offers Stripe integration since a large number of its clients rely on Stripe for handling their payments. This add-on comes free of cost and seamlessly integrates with your existing billing system, allowing you to use previously unavailable models.

Stripe

Stripe is preferred by many organizations worldwide for its wide range of tools and functionalities that aid non-subscription revenue models. Although Stripe was originally created for B2C and e-commerce businesses, it is widely preferred by many organizations worldwide. However, B2B operations can find it challenging to implement its framework.

In short, Chargebee, Stripe, and Togai platforms offer the perfect combination of customization and scalability, allowing businesses to adapt effortlessly to their ever-changing growth and evolving needs.

Who Are the Customers for Chargebee, Togai & Stripe?

Togai

One of the prominent reasons for Togai’s popularity is its hybrid pricing feature that enables startups and upcoming firms to adopt any pricing model. The platform offers a wide range of hybrid plans with several customizable features and services to meet enterprise-level specifications. Togai also stands out from its competitors for its monthly and annual billing options that customers can personalize to suit their preferences. The platform also serves startups, SMEs, mid-size, and enterprises looking to streamline workflows and reduce expenses with pricing, billing, and metering solutions.

Stripe

Stripe’s per-transaction pricing model makes it ideal for small and medium-sized businesses looking for cost-effective subscription billing solutions. While the platform supports e-commerce businesses with online payments, it also offers custom pricing for enterprises with unique needs.

Chargebee

Chargebee is a vital tool for SaaS companies because it streamlines the process of setting up and managing their recurring payments. The platform provides big and small revenue-yielding businesses with customized monthly pricing tiers. Also, Chargebee’s user-friendly interface is more suited for SMEs looking for affordable solutions.

What Are the Features Packed in Stripe, Togai & Chargebee?

Although all three platforms are equally powerful, well-designed, and cost-effective, each has unique, incredible features that set it apart.

Togai, on the other hand, comes packed with:

  • No-code interface
  • Flexible billing cycle
  • User-friendly interface
  • Multi-currency support
  • Multiple entitlements
  • Compatibility with multiple payment providers
  • Support for various accounting providers
  • Real-time metrics and reporting
  • Plan upgrade/downgrade/cancel Support
  • No-code interface for metering
  • Model monetizable action as an event
  • Supports multiple pricing models, payments, and purchase models

Stripe offers:

  • Multiple payment options
  • Incredible customer support
  • Compatibility with upgrades and downgrades
  • Useful developer toolkit

Stripe also offers seamless integration with:

  • Stripe Connect for Marketplaces
  • Stripe Sigma for analytics
  • Stripe Radar to prevent fraud

Businesses opting for Chargebee can take advantage of the following features:

  • Multiple payment options
  • Multi-language support
  • User-friendly interface
  • Tax management system
  • Support for upgrades and downgrades
  • Smart Dunning
  • Chargeback Management
  • Manage add-ons
  • Customizable hosted checkout pages

Pricing Comparison: Chargebee, Togai & Stripe

Chargebee, Stripe, and Togai Billing offer a straightforward and easy-to-understand pricing model encompassing subscription and billing management. Stripe has two tiers, while Chargebee and Togai offer three. The platforms may charge additional fees for currency conversions and payment processing.

The Most Affordable Pricing Plans

Eager to discover Togai's pricing details? Get in touch today for pricing details and solutions that fit your business requirements!

Pricing Plans for Chargebee and Stripe:

Let’s take a look at what Chargebee’s Billing plan includes:

  • Starter pack - USD 0/per month for the first USD 250K of cumulative billing and 0.75% on forthcoming bills.
  • Performance pack - USD 599/per month. You can enjoy billing up to $100,000 and 0.75% on billing after that.
  • Enterprise packs are customized as per your requirements.

Stripe’s billing pricing offerings are charged at:

  • Starter pack - 0.5% on recurring payments.
  • Scale - 0.8% for recurring payments and one-time invoices

Pricing for any business model

  • Starter - 0.4% Per paid invoice
  • Plus - 0.5% Per paid invoice

Comparing Integrations: Chargebee, Stripe, & Togai Billing

When it comes to integrations, Chargebee, Stripe, and Togai- all excel in supporting a wide range of popular business systems. But here’s how they differ in terms of integrations:

  • Chargebee: While its main focus is subscription management, it integrates with all major ERP, CRM, and payment platforms.
  • Stripe: While it predominantly supports businesses using the Stripe payment platform, it also integrates with e-commerce and service-based platforms.
  • Togai: This platform integrates with existing billing systems, CRM, CPQ, revenue recognition, and usage analytics. Togai’s interoperability guarantees seamless pricing updates across systems, reduces interruptions, and fosters synergy within your current infrastructure.

How do the Platforms Compare in Customer Experience?

So, how do these platforms fare in delivering customer experience? Let’s unravel the details.

Togai

Being an event-based architectural platform, Togai is incredibly smooth for businesses trying to create a pricing model that does not call for extensive engineering. Other benefits include:

  • Seamless integration with existing tools
  • Minimum disruption risks
  • Harmonious workflows
  • Insightful analytics
  • Useful tools

Chargebee

While Chargebee patrons love its user-friendly interface and subscription management features, inadequate billing options and invoicing processes reinforce the need for several advanced features to handle complicated billing models. Other drawbacks include unclear documentation for technical challenges and an effective customer support system.

Stripe

Stripe’s user-friendly features make it ideal for businesses already using its payment processing platform. On the flip side, its customer service lacks in:

  • Support for complex billings
  • Adequate knowledge regarding integrations
  • Lack of compatibility to accept gift cards and high transaction fees.

Pros & Cons of Chargebee, Stripe & Togai

The best way to compare all three platforms is to weigh their pros and cons. Although it cannot shed light on every single detail, these points will help you compare the platforms with other alternatives.

Chargebee

  • Easy to use
  • Flexible and affordably priced
  • Allow customization
  • Has strong integration capabilities

Conversely, Chargebee is crippled by limited features, a lack of support for payment gateways, inadequate reporting capabilities, and support for complex billing models.

Stripe

Although Stripe is easy to use and integrate and allows for flexibility and extensive documentation, you should expect the following drawbacks:

  • Slightly on the expensive side
  • Lack of learning curve
  • Inadequate reporting and analytical capabilities
  • Inadequate support for complex billing processes

Togai

As far as Togai is concerned, the only drawback is that, currently, it does not support tax automation. However, it is adequately packed with the following benefits:

  • User Friendly and less complicated
  • Improved efficiency
  • Flexible
  • Scalable
  • Compatible
  • Compatible with various pricing or billing models
  • Real-time analytics and reporting
  • Cost-effective
  • Easy integration
  • Documentation-supporting interface

Explore the SaaS companies that have shifted to usage-based billing from subscription-based. Also, read on to learn their success stories and insights into the benefits and strategies for adoption.

Verdict Time: Who Wins?

Yes, Chargebee and Stripe Billing have gained popularity as subscription management platforms. However, they may not cater to all business models and companies.
Togai is more suited for billing requirements because of its customer support, subscription management tools, and a full suite of features. Thus, it emerges as a better alternative to Chargebee and Stripe.

Togai’s successful track record lies in its ability to assist businesses in monetizing. Our cloud-based platform is designed with the best features to make billing and revenue management easy, accurate, functional, and accessible.

Get in touch with the Togai team to get a free demo of our billing platform. Explore Togai and see how it can be helpful for your business.

Share Article : 
Togai's flexible solution swiftly addressed our pricing & billing needs, cutting our launch time from months to days.
Nikhil Nandagopal, Founder
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